After testing the software at their locations, they offered it to several other operators who then referred it by word of mouth. The software was then made available to others for a monthly fee with no long term contracts and no hardware sales. This concept was retained and through this date, the company does not sell hardware to its customers and does not require long term contracts.
After the Auto Repair Manager was fully developed, the concept was designed to become applicable to other small businesses and this gave birth to the Universal Retail Manager. Both these software products have become very popular in their respective markets and the company continues to enhance these two products on a regular basis.
As none of USSI’s clients are on a long term contract, all of the software updates are provided at no charge. Our belief is that no customer should be forced to use our software just because they signed a long term contract with us. This is why we provide a month to month contract with no large up-front fees. We neither provide nor charge for custom hardware that only works on our software.